Terms of Use
Last updated: August 18, 2025
1. Acceptance of Terms
By accessing and using XSNAP VPN ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
XSNAP VPN provides:
- Virtual Private Network (VPN) services
- Secure internet connection through encrypted tunnels
- Access to servers in multiple global locations
- Privacy protection and IP address masking
- WireGuard protocol implementation
3. User Accounts
3.1 Account Creation
To use our service, you must:
- Be at least 18 years old or have parental consent
- Provide accurate and complete information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
3.2 Account Security
You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our service for:
- Protecting your privacy and security online
- Accessing geo-restricted content legally available to you
- Securing your connection on public Wi-Fi
- Legitimate business and personal use
4.2 Prohibited Uses
You agree NOT to use our service for:
- Any illegal activities or violation of laws
- Distributing malware, viruses, or harmful code
- Spamming, phishing, or fraudulent activities
- Harassment, abuse, or threatening behavior
- Copyright infringement or piracy
- Attempting to hack or compromise other systems
- Reselling or redistributing our service without permission
5. Payment and Billing
5.1 Subscription Plans
We offer various subscription plans with different features and pricing. All prices are clearly displayed before purchase and include applicable taxes where required.
5.2 Payment Processing
Payments are processed securely through third-party payment processors. We do not store your payment information on our servers.
5.3 Refunds
We offer a 30-day money-back guarantee for new subscribers. Refund requests must be submitted within 30 days of the initial purchase.
6. Service Availability
We strive to provide reliable service, but we cannot guarantee:
- 100% uptime or uninterrupted service
- Specific connection speeds
- Access to all websites or services
- Compatibility with all devices or software
7. Privacy and Data Protection
Our privacy practices are detailed in our Privacy Policy. We operate under a strict zero-logs policy and do not monitor, record, or store your online activities.
8. Intellectual Property
All content, features, and functionality of our service are owned by XSNAP VPN and are protected by copyright, trademark, and other intellectual property laws.
9. Termination
9.1 Termination by You
You may terminate your account at any time by contacting our support team or through your account settings.
9.2 Termination by Us
We may terminate or suspend your account immediately if you violate these terms or engage in prohibited activities.
10. Disclaimers and Limitations
10.1 Service Disclaimer
Our service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
10.2 Limitation of Liability
In no event shall XSNAP VPN be liable for any indirect, incidental, special, or consequential damages arising from your use of our service.
11. Indemnification
You agree to indemnify and hold harmless XSNAP VPN from any claims, damages, or expenses arising from your use of our service or violation of these terms.
12. Governing Law
These terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration.
13. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes via email or through our service. Continued use after changes constitutes acceptance.
14. Contact Information
If you have questions about these terms, please contact us:
Email: legal@xsnap.space
Support: support@xsnap.space
Website: https://vpn.xsnap.space
Response Time: We aim to respond within 48 hours
Questions about our Terms?
We're here to help! If you have any questions about these terms or need clarification on any point, don't hesitate to reach out to our support team.